At Spading Services, we value your time—and ours. In order to provide reliable service and maintain an efficient schedule for all customers, we’ve implemented the following booking and cancellation policy.

Deposit Requirement

To secure your appointment, a non-refundable deposit is required at the time of booking.

  • The deposit will be applied toward your total service cost.

  • Appointments are not confirmed until the deposit is received.

  • This ensures your time slot is reserved exclusively for you.

Rescheduling Policy

We understand that plans can change.

  • You may reschedule your appointment with at least 24 hours notice.

  • Your deposit will transfer to the new scheduled date (one-time courtesy).

  • Additional rescheduling requests may require a new deposit.

Cancellation Policy

  • Cancellations made more than 24 hours in advance will not incur additional charges, but the deposit remains non-refundable.

  • Cancellations made within 24 hours of the scheduled appointment will result in the forfeiture of the deposit.

No-Show Policy

If we arrive and are unable to complete the job due to:

  • No access to the property

  • Customer not present

  • Work area not ready

The appointment will be considered a no-show, and the deposit will be forfeited.

Why This Policy Exists

As a small business, last-minute cancellations and no-shows can leave large gaps in the schedule that are difficult to fill on short notice. This policy helps ensure we can continue providing reliable, high-quality service to all customers.

Agreement

By booking a service with Spading Services, you acknowledge and agree to this policy.

Same-Day Cancellation Fee

  • Cancellations within 12 hours may be subject to a fee of up to 50% of the estimated service total.

Scheduling, Deposit & Cancellation Policy

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Your Questions, Answered

  • Yes. A deposit is required to secure your appointment. This ensures your time slot is reserved and will be applied toward your total service cost. Appointments are not confirmed until the deposit is received.

  • As a small business, last-minute cancellations and no-shows can create gaps in the schedule that are difficult to fill. The deposit helps ensure committed bookings and allows us to provide reliable service to all customers.

  • We accept major credit and debit cards, as well as other digital payment methods. Payment details will be provided at the time of booking.

  • The remaining balance is due upon completion of the service, unless otherwise agreed upon in advance.

  • Pricing varies depending on the scope, complexity, and materials required for each job. We’re happy to provide an estimate based on your specific project.

  • Yes. In many cases, estimates can be provided based on photos or a brief description of the job. Larger or more complex projects may require an on-site assessment.

  • We provide a wide range of handyman and moving services, including TV mounting, furniture assembly, minor electrical and plumbing work, repairs, and moving labor. If you’re unsure, feel free to ask.

  • Yes. We specialize in TV mounting and can install outlets behind your TV for a clean, cord-free look.

  • Yes. We offer moving labor, loading and unloading, and assistance with heavy items such as furniture, appliances, and equipment.

  • We proudly serve the Twin Cities metro area, including Minneapolis, St. Paul, and surrounding communities.

  • Availability varies depending on demand, but we strive to schedule jobs as quickly as possible. Contact us to check current availability.

  • We bring the necessary tools for most jobs. If specific materials are required, we can either provide them or coordinate with you in advance.

  • We understand that plans can change. Please refer to our Scheduling & Cancellation Policy for full details regarding rescheduling, cancellations, and deposit terms.